Home
About Us
 Services
 Print Pricing
Testimonials
FAQ
News
Downloads
 
contact us 
 
  All transactions secured by ProTX security

Terms & Conditions
Privacy Policy
Add to Favorites Add to Facebook Add to Technorati Add to StumbleUpon Add to Google Add to Spurl
Add to Digg Add to Reddit Add to Furl Add to del.icio.us Add to Live Bookmarks Add to Slashdot
BOOKMARK INFO
The Dot Foundry F.A.Q.

If you can't see the answer to your questions please contact us at
info@TheDotFoundry.co.uk

Question Index

Acid Free
Archival Prints
Canvas edge finishing
Copyright
Digital Capture
FTP
Getting Images to us
Giclee
Image File Formats
Paper Types
Pigment Inks
Printed image size and borders
Resolution
Shipping and Packing
Sustainable Materials and Recycling
VAT Rules


Acid Free

All the Hahnemuhle papers comply with DIN 6738, ISO 9706, ANSI Z 39.48-1992 and are:

  • neutrally sized and therefore acid free
  • possess a pH value between 7,5 and 9,5
  • are at least 4% calcium carbonate (CaCO³) buffered against air pollution
  • wood-free
  • made from chlorine-free (tcf/ecf) bleached pulp and/or rag fibers
  • lightfast
  • extremely age resistant - more than 100 years (highest life expectancy category)

    (top)
    Archival Prints

    Archival prints will last longer than standard prints because of the specialist materials used in their production. The Dot Foundry's papers and pigment inks have been laboratory tested to ensure their archival abilities.

    (top)


    Canvas edge finishing

    Two edge finishes are available for canvas:-

  • White Edge - To print a 16" x 20" canvas, the image size should be 16" x 20".
        
  • Image wrap over - To produce a 16" x 20" canvas, the image size should be 17.5" x 21.5" on 3/4" stretcher bar or 19" x 23" on 1.5" stretcher bar.
        
    Canvas can be stretched over two widths of stretcher bar 3/4" and 1.5". Larger prints generally look better on the larger stretcher bar.

    (top)
    Copyright

    The Dot Foundry assumes that all customers submitting images for processing, printing or copying own copyright of the images for reproduction. The Dot Foundry cannot accept liability for copyright infringement when it has no knowledge of the infringement. We reserve the right to refuse work that we have good reason to believe would infringe the Copyright Act 1988. The Dot Foundry reserves the right to refuse to process any material we consider to be immoral or illegal.

    At all times our customers retain full copyright of their images.

    (top)
    Digital Capture

    This refers to the method used to convert your artwork, negatives, slides or photographs to digital image files if no digital file already exists.

    We use several different methods to do this.

    Scanning  - We use Nikon film and slide scanners to scan all negatives and slides. Most formats of negatives and transparencies can be processed, contact us for further information. We can also scan unframed paintings and photographs.

    Photography - We use high quality photography equipment and controlled lighting in our studio to capture large, bulky or framed artwork.

    If your artwork is framed under glass it can still be captured without removing the mounting. Because of the layout of our studio there will be no reflection from the glass, no image distortion and no 'hot' spots.

    If your artwork is already in digital form. We accept digital files on CD, via FTP and email. Images should preferably be saved as TIFF image files with a RGB1998 colourspace although most image formats can be used. If you need an FTP account contact us here .

    (top)
    FTP

    We can accept image files in many ways one of which is via FTP. Click here  to request an FTP account - we will send you instructions for connecting and links to FTP clients if you do not already have one. The FTP accounts we issue are private accounts, they are not shared with any of our other customers so your work will only be seen by us.

    (top)
    Getting Images to us

    We can accept digital image files in many ways. Smaller images (10Mb or less) can be emailed to us. Larger files can be sent on CD or we can set up an FTP account for you.

    (top)
    Giclee

    Definition : Giclee (pronounced zhee-klay) - The French word "giclée" means a spray or a spurt of liquid. The word may have been derived from the French verb "gicler" meaning "to squirt".

    About : The term  "giclee print" describes an elevation in printmaking technology. Images are generated from high resolution digital scans and printed with archival quality inks onto various substrates including canvas, fine art, and photo-base paper. The giclee printing process provides better color accuracy than other means of reproduction.

    Printing Process : Giclee prints are created typically using professional 7-Color to 12-Color ink-jet printers. Among the manufacturers of these printers are vanguards such as Epson, MacDermid Colorspan, & Hewlett-Packard. These modern technology printers are capable of producing incredibly detailed prints for both the fine art and photographic markets. Giclee prints are sometimes mistakenly referred to as Iris prints, which are 4-Color ink-jet prints from a printer pioneered in the late 1970s by Iris Graphics.

    Advantages : Giclee prints are advantageous to artists who do not find it feasible to mass produce their work, but want to reproduce their art as needed, or on-demand. Once an image is digitally archived, additional reproductions can be made with minimal effort and reasonable cost. The prohibitive up-front cost of mass production for an edition is eliminated. Archived files will not deteriorate in quality as negatives and film inherently does. Another tremendous advantage of giclee printing is that digital images can be reproduced to almost any size and onto various media, giving the artist the ability to customize prints for a specific client.

    Quality : The quality of the giclee print rivals traditional silver-halide and gelatin printing processes and is commonly found in museums, art galleries, and photographic galleries.
     

    (top)
    Image File Formats

    JPEG / JPG (Joint_Photographic_Experts_Group) : Saving an image as a JPEG file compresses the file and discards image information that is not key to the display of the image. JPEG files are therefore referred to as "lossy." JPEG files are smaller in size than TIFF files. When working with JPEG files use the "High Quality" level of compression to ensure that the least amount of information is lost in the compression process.
     

    TIFF (Tagged Image File) : The TIFF file format is an industry standard for saving high quality images because it is a "lossless" file format. An image saved as a TIFF file will be larger than an image saved as a JPEG file.

    (top)
    Paper Types     Request a paper sample:info@TheDotFoundry.co.uk 

    Archival Matte - A bright white paper perfect for images that do not require a gloss finish.

    Somerset Enhanced Velvet - The paper for artists / photographers who demand crisp “photo quality” reproduction without sacrificing the luxurious feel of fine art paper. This radiant white paper yields spectacular results. It provides exceptional depth of color normally associated with glossy photo paper and rich, vivid colors that grab the eye and command attention. 100% cotton mould made paper.

    Hahnemuhle Photo Rag 188 and 308 - PDF Data Sheet - White, 100% rag, age resistant, printable on one side, smooth surface. The smooth surface structure of Photo Rag can be used for many different applications. This quality – 100% cotton rag - is especially ideal for archival printing of black and white and colour photographs.

    Hahnemuhle FineArt Pearl 285 - PDF Data Sheet - In response to the growing demand for a superior fiber-based digital FineArt media with the look and feel of a traditional darkroom photo paper, the Hahnemühle mill is introducing the newest member of its digital FineArt media collection: FineArt Pearl. As with all Hahnemühle papers, FineArt Pearl has been developed to meet the highest standards of FineArt photographers using only the finest raw materials and manufacturing techniques. FineArt Pearl 285gsm is a triple coated, lignin free, 100% alpha-cellulose paper. The result is an age resistant paper with a surface that is remarkably similar to a traditional silver gelatin double-weight photo paper. Hahnemühle FineArt Pearl proved to be significantly superior in D-Max, white point and surface structure.

    Hahnemuhle Torchon 285 - PDF Data Sheet - Bright white, 100 % TCF pulp, age resistant, printable on one side, coarse structure. The French word “torchon” characterizes a very coarse linen structure. So is the surface of this board. The original beauty and three dimensionality of a print can be captured with this bright white paper.

    Watercolour - A thick, heavyweight paper with the look and feel of traditional watercolour paper.

    Hahnemuhle FineArt Canvas 350 - PDF Data Sheet - “FineArt Canvas” is a natural white canvas with a matt surface made of pure high quality cotton with a matt inkjet coating. The surface has a perceptibly slightly finer linen structure than “Canvas Artist” that makes it ideal for printing portraits. The inkjet coating ensures outstanding definition and colour gradation. “FineArt Canvas” is also suitable for art reproductions with 3D effects.


    (top)
    Pigment Inks

    Pigment inks use pigments as the colourant rather than dyes, thus producing prints that are blacker and richer in color and also have better color retention.

    (top)
    Resolution

    Resolution is an indication of the quality of a digital image, the higher the resolution, the higher the quality of the image.
     

    The resolution depends upon the number of elements that make up an image. On a computer monitor the elements are called pixels (ppi - pixels per inch) and on a printer the elements are dots of ink (dpi - dots per inch).
     

    A negative or slide scanned at a low resolution of 300dpi may look good when displayed on a web page but can appear fuzzy when printed or enlarged. By comparison an image scanned at a high resolution such as 4000dpi will look good when printed or enlarged, because the higher the resolution the more picture detail is captured.
     

    (top)
    Printed image size and borders

    We include a 1" border on our prints as standard. So an image 16" x 20" will be on a piece of paper 18" x 22". If you need a smaller or larger border, let us know.


    (top)
    Shipping and Packing

    We usually ship by next day courier. This may take two days to certain parts of Scotland or Ireland. Shipments are carefully wrapped and packed to the best of our ability following the advice of our couriers.

    (top)


    Sustainable Materials and Recycling

    We use sustainable wood for stretching and framing artwork as much as possible. It is difficult to find but whenever we have the choice we choose sustainable products. All our waste paper, packing materials, offcuts and other waste is recycled

    (top)
    VAT Rules

    You can purchase from us without paying VAT, provided you meet certain conditions:

  • You are resident in a region of the UK that does not pay VAT (eg. Channel Islands);
  • You have special exemption (we need to see a copy of your exemption certificate);
  • Your company is in the EU (outside the UK) and has a valid VAT number;
  • If you are ordering from outside the UK and EU, you will not be charged VAT.

    How to purchase VAT free from The Dot Foundry

    If you are ordering from a region that does not pay VAT (ie Channel Islands or outside of the EU), or if you are inside the EU (but not in the UK), and have a valid EU VAT registration number, please contact us with details and after verification we will process VAT free transactions for you.





  • Copyright © 2008 The Dot Foundry. All Rights Reserved.