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Privacy Policy
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Privacy
At all times we respect the privacy and copyright of our customers. All personal information is encrypted and only used by The Dot Foundry and ProTx credit card Authorisation Services. We do not sell or give away any of your details to third parties.
Copyright
Any images sent to The Dot Foundry or produced by The Dot Foundry via scanning or digital capture remain the copyright of the person who sent the material to us. The Dot Foundry assumes that the person who sent the image has the right to use the image.
Image Storage
Images are securely stored at The Dot Foundry usually for a period of 1 - 4 months (depending on our storage requirements) after an order has been completed. The exceptions to this are when requested by the customer to a) Remove the image as soon as the order is delivered to the customer or b) Store the images for a longer period. The storage of images allows us to reproduce prints on demand or check images with the customer if requested to do so. Although it is The Dot Foundry's intention to store images to improve service to our customers, we do not guarantee to do so. The files are stored on a storage array that is resilient to hardware failures – no data should be lost unless there is a catastrophe.
Cookies
The Dot Foundry uses cookies in the online shopping cart. Cookies are text files stored on your computer when you visit certain WebPages. The Dot Foundry only uses cookies to keep track of the products you have placed in your Dot Foundry shopping basket and in some instances to remember you when you revisit our website. To use our sites properly, you’ll need to have cookies enabled on your computer. If you don’t, call us on 01656 750826 and we’ll still be able to help you.
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